Looking for an exciting career in an industry where you can make a positive impact on people’s lives? If you are a high achiever who is exhilarated by a good challenge, thrives on new ideas, and is enthusiastic about life, get connected with ZPower!!! We are in search of a Product Experience Manager for ZPower. As Product Experience Manager you will be responsible for the effective coordination for receiving customer complaints for ensuring that issues are captured, corrected, and communicated. Work with Customers, Sales, Production and Engineering to ensure the reliability of the product experience and customer satisfaction are met. Collaborate internally to ensure the product roadmap and continual improvement activities meet customer’s priorities. Maintain a recurring communication meeting to upper management to report on overall field product experience across all customers.
ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES: